We accept the following payment methods
(Visa, Mastercard, American Express, UnionPay)
The card schemes listed above are our primary supported options.
If your card issuer is not shown on the list, you may still proceed to complete your order.
We accept both credit cards and debit cards for purchases.
The card schemes listed above are our primary supported options.
If your card issuer is not shown on the list, you may still proceed to complete your order.
We accept both credit cards and debit cards for purchases.
If you pay via Apple Pay, please ensure your device and operating system are compatible and updated to the latest version. Add and verify your payment cards, and maintain up-to-date card details to avoid payment failures caused by expired cards.
Pay quickly and securely using Google Pay on compatible devices. Add your credit or debit cards to Google Pay to complete checkout without re-entering your card details for every order.
Enjoy a faster checkout experience with Shop Pay. Securely save your payment and shipping details to speed up future orders.
Please note that all transactions are processed in U.S. dollars.
Payment Issues
To prevent your order from being declined, we recommend the following measures:
If you cannot complete payment using your credit or debit card:
Check your card details to confirm all information is accurate, such as the expiry date and available balance.
Please ensure you enter the security code correctly – this is the three-digit number located on the back of your card.
Your card issuer may have declined the transaction. Should this happen, you will need to contact the card issuer directly, as we do not have access to relevant details.
Alternatively, you may attempt payment using another card.
If you have tried the suggestions above and still experience payment issues:
Please reach out to us at support@kurafeelgift.com and provide as many details regarding the problem as possible, including any error messages you receive. We will aim to resolve your issue promptly.
If you cannot complete payment using your credit or debit card:
Check your card details to confirm all information is accurate, such as the expiry date and available balance.
Please ensure you enter the security code correctly – this is the three-digit number located on the back of your card.
Your card issuer may have declined the transaction. Should this happen, you will need to contact the card issuer directly, as we do not have access to relevant details.
Alternatively, you may attempt payment using another card.
If you have tried the suggestions above and still experience payment issues:
Please reach out to us at support@kurafeelgift.com and provide as many details regarding the problem as possible, including any error messages you receive. We will aim to resolve your issue promptly.
Depending on your location, your bank may charge an international transaction fee of 2–3%. This fee is levied directly by your bank and is beyond our control.
Kurafeel takes the security of your personal shopping information extremely seriously. All orders are processed via a secure checkout system, and we hold Level 1 PCI DSS compliance certification. The Payment Card Industry Data Security Standard (PCI DSS) is a global security standard for entities processing credit and debit card data.
We continuously invest in cutting-edge online security measures. You can shop with confidence knowing your information is protected with us.
We continuously invest in cutting-edge online security measures. You can shop with confidence knowing your information is protected with us.
Only one coupon code may be used per order; coupon codes cannot be stacked. Subject to respective promotion terms, certain promotional offers (such as free shipping and multi-item discounts) may be combined with other offers. Please contact our customer service team if you have further questions.
If your coupon code fails to apply, please contact us at support@kurafeelgift.com for assistance. Please note the following:
Only one coupon code may be redeemed per order.
Promotion terms differ for each coupon. Please review all relevant details upon receiving your coupon code. Certain codes are only applicable to selected products, and most coupon codes come with an expiry date or a limited quantity. You can view the terms and conditions via the same channel where you obtained the coupon code, whether it was sent by email or published on our website.
Some coupon codes are exclusive and valid only for designated recipients. Please confirm that you are logged into the same account that originally received the coupon.
Only one coupon code may be redeemed per order.
Promotion terms differ for each coupon. Please review all relevant details upon receiving your coupon code. Certain codes are only applicable to selected products, and most coupon codes come with an expiry date or a limited quantity. You can view the terms and conditions via the same channel where you obtained the coupon code, whether it was sent by email or published on our website.
Some coupon codes are exclusive and valid only for designated recipients. Please confirm that you are logged into the same account that originally received the coupon.
If you have any payment-related queries or encounter difficulties during checkout, please contact us at support@kurafeelgift.com.