Delivery and Shipping
Delivery Time = Processing Time + Shipping Time
The total lead time consists of handmade production time and shipping transit time.
1. Processing Time
The production timeline for each product is shown in the Specifications section on every product page.
Most of our personalized items are handmade to order and require 1–5 business days of crafting prior to shipment.
2. Shipping Time
Transit duration depends on the shipping method you select at checkout.
❗Kind reminder: The shipping times listed below refer only to transit time and do NOT include processing time. Delays may occasionally occur due to logistics disruptions, customs clearance or extreme weather conditions.
Shipping Methods & Price
⚠️Please note that this time frame does not include processing time and does not account for delays caused by logistics disruptions or adverse weather. The estimated delivery date will be displayed during checkout. Once your order is placed, we will send you an email with the expected delivery date and tracking information as soon as it becomes available.
| Shipping Methods | Estimated Shipping Time | Price |
|---|---|---|
| Standard Shipping | 9-12 Days | $6.0 |
| Expedited Shipping | 7-10 Days | $10.0 |
| Urgent Shipping | 3-6 Days | $32.0 |
⚠️*Note: Due to supply chain constraints, production times for some items may be extended. Please refer to the estimated arrival time shown on the checkout page.
Return
We truly hope you are delighted with your order. Should you not be completely satisfied with your items, kindly reach out to our customer service team. We offer a 99-day return and exchange service.
Please click here to view the full terms of our refund and exchange policy.
Sending Your Gifts Directly
Please feel free to place an order and ship gifts directly to recipients via Kurafeel. No invoices will be enclosed inside packages.